What Our Families Are Saying

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.


Submit a Testimonial

Ellos son el lugar correcto cuando la partida de un ser querido llega, la comprensión y amabilidad de quienes ahí trabajan ayudan a que todo el proceso sea más fácil y eso da tranquilidad a la familia.


October 03, 2023

Thank you for all your help in assisting us making decisions at such a difficult time. Wonderful staff, John you were so patient, truly appreciate your willingness to help us through. THANK YOU HILLCREST!!!

Olivia Valadez

July 04, 2023

Dear Blaze and Staff, Thank yo so much for your thoughtful letter. I really like the Memorial Bookmark it was a joyful surprise! The information is excellent on the grieving process. My Mom's Memorial Folders are beautiful. Your staff and Caren did a great job!

L. Lampaur

July 17, 2019

Marce, On Behalf of myself and my family, I just wanted to thank you and the whole Hillcrest Memorial Center team for making this process as smooth as possible. The Hillcrest team was able to answer all of our questions in a timely and professional manner. We really appreciated your help with this process. Thanks Again!

T. Montes & Family

April 20, 2019

Dear Caren & Blaze, Thank you both so much for the care and comfort you gave us during a truly difficult time. Thanks you for the wonderful care you took with mom and the loving support you gave our family. We will always be thankful for you both. May God Bless You.

Monter & Justice Family

December 24, 2018

Thank you all so much for your love and compassion and friendship during our loss of our loved one. Merry Christmas.

S. Vaca & Family

December 17, 2018

Blaze, I wanted to take a moment and thank you for all your generosity in our difficult time. I know Johnny's work schedule changed due to family needs and that impacted you. You picked up the slack, thank you VERY much! ... I also appreciate you and your staffs support in helping me share this with our family and friends. It was the best in the worst situation... Your staff was great. Thank You!

B. Peterson

November 13, 2018

Dear Hillcrest Staff, I wanted to take the time to thank you guys for all your hard work and willingness to help our family through this process. Especially when I came into get things done in a timely manner. We have nothing but positive things to say about you guys and your compassion. Thanks, L, MRE, A, C, D & J

Ellenberger Family

July 12, 2018

Blaze, Marce & Esther, Just a note to say thank you so much for all of your attention to detail during this process with our father's funeral. Blaze and Marce, I truly appreciate your drive to make it perfect and Blaze for being strong to stand up to family pressures. All of those little things would have made lasting negative impacts. I'm glad somebody was level headed enough to stick with the plan!!! You've done an awesome job for both of my parents. Thank you all so much! S. Cerna

D. Benavides Family

June 29, 2018

Dear Hillcrest Family, I would like to thank you for my family and my mother. We took care of the arrangements in advance and everything went exactly as planned. We appreciate all of you.

B & R Dingfield

May 23, 2018

You really do go above and beyond to help! Thanks so much.

S. Wuitschick

May 22, 2018

Caren, Just wanted to say THANK YOU to your whole staff for the excellent job you guys did for Dad's Memorial. It was great! There aren't words that suffice to express how grateful we are for what you did.


April 16, 2018

A belated but heartfelt thank you for your service and communication regarding my brother's internment plans these past few months. I know you deal with family members grieving all the time and I'm sure it can be stressful at times. I appreciated the knowledge and information you shared about the process. My siblings were pleased with the marker and the folder (Yay!) and everything went as planned at the cemetery and at the Memorial Service on Sunday. We felt that we honored Jim's memory and life well. Thanks again for your expertise and service.

B.Grant Reed and Family

April 05, 2018

Blaze and the Bruce Lee Staff, My sister and I would like to thank you all for the dignity and respect you showed us and our Mother. We appreciate all your efforts on our behalf.

M. Mawson

March 30, 2018

Thank you for your caring and compassion!

B. Phillips

March 23, 2018

Dear Caring Staff, Surely you were a gift from God to our family. Your services to our needs and wants were met in every way. Thank you Blaze for the check off list and Caren for the beautiful "Memory" video of Mother. The other staff we worked with were so sweet. Thank you for serving us with love! To the Godly Servants of Hillcrest, It's the little things that mean so much. Thank you for being there for our family, The Family of W. Marquez

W. Marquez Family

January 08, 2018

Dear Blaze, You kindness meant a lot. You and your people have all been so kind to me. It is a hard thing to lose a husband of 47 years. You made it much easier for me all the way through. Thank you again for your kindness to me.

E. Linn

December 15, 2017

Just a note to say thank you for the care I received at Hillcrest. I can't say thank you enough.

J. Evangelo

October 09, 2017

Blaze, ...Thank you for your continuous commitment to our End of Life Program!


October 01, 2017

Thank you all, Blaze & Staff, for your help. You made this whole process so much easier for me. Thanks again for being so kind.

E. Linn

September 27, 2017

Thank you so much for all you did for our mom(D. Ball)! You guys were Amazing! Love her family

D. Humphrey

August 29, 2017

Blaze, Thank you and your staff for all your help and encouragement during my moms funeral. Mom looked beautiful. She would have been very pleased with everything. Thank you again for everything. B Kessie & Bell Family

B. Kessie

July 10, 2017

Blaze and the Hillcrest Staff, I will never forget what you have done! Thank you so much for the kindness and compassion you showed me during one of the hardest times in my life. You handled my brother, Richard Brown, with gentle and loving care. Please know it was such a burden taken off my shoulders. Once again, thank you from the bottom of my heart. With respect, Cora

C. Brown-Wingrove

June 23, 2017

Dear Hillcrest, We would like to say Thank You for your contribution to the Vietnam Traveling Wall Event. The event was a success because of your willingness to help.

City View Cemetery Staff

June 08, 2017

Blaze, John & Caren, I just wanted to say thank you for all your support and hard work during my time of need. It made things so much easier for me. You are all wonderful and professional! Thanks again, J. Houchins

J. Houchins

May 01, 2017

Dear Blaze & Adie, We are so thankful for your help and generosity toward our family these past few weeks... Thank you for handling everything for Preston's funeral so beautifully. We don't even know how it could have gone any better. We thank you and love you, S, L & Family

S & L Killian

April 20, 2017

Blaze, From when we first started planning Walter's service to last Saturday, you have been so accommodating and kind to us. We are so grateful. Thank you for helping us in this difficult time. Gratefully, D & S Butterworth

D & S Butterworth

March 20, 2017

I'm immensely grateful to you, your staff, and your attention to detail in such a sensitive process. I understand this is your job and what you do, but you and your staff exceeded all expectations. I'm forever grateful. From my mother, family and I, THANK YOU! E. Manzo

The J. Parra Family

March 15, 2017

May your holidays be filled with joy and happiness. Thank you for the way you took care of Mom. With Respect Always, J. Winchester & G. Broschart

J. Winchester

December 17, 2016

Mr. Titus, I would like to thank you again for taking care of my mom. I hope things are well with your family... wishing you a happy holidays.

J. Winchester

November 21, 2016

Bobbi & Blaze, Thank you for your phone calls and letting me know that somebody is concerned about how I feel since Frank's death. I have really appreciated knowing how much you care. I would recommend your services to anyone. God Bless you both, E. Baze

E. Baze

August 30, 2016

Dear Blaze, ...I wanted to thank you one more time for all your help in dealing with Jerry and Suzette;s :final" business. You always seemed to be knowledgeable about the important things and on top of what was happening. I had no idea, but didn't worry because you were in control. Thank you so much for all. N. Dalberg

N. Dahlberg

August 04, 2016

Blaze, Thank you for all of the information you provide for the participants at the End of Life Seminars. You have a great way of conveying information on a heavy subject in a serious but lighthearted manner. Your humor is wonderful! Thank you again, C.

C. (@ Kadlec)

August 02, 2016

Blaze, Bobbi, John Ray & Georgia, Thank you all for your help and professional attention to all of the details in helping us to honor our sister Donna. You all made it so pleasant and easy to make the arrangements and see to the small things that we may have overlooked. The viewing was perfect and the flowers were beautiful. Bobbi, thank you for the folders and the obituary. Blaze, thank you for making Donna look beautiful. Everyone went the extra mile, and we appreciated that. We will recommend your services to all of our acquaintances.

C. Mayfield

June 30, 2016

Dear Bobbi and Blaze, thank you for all of your help during my time of need. I really, really appreciated it.

L. Fielder

May 16, 2016

Dear Blaze, Thank you for your kindness. Thank you so much for helping me when no one else was around. Thank you for making me feel important and most of all thank you for caring for E's body. May God richly bless you!

E. Damper Family (Sharla & Jason)

May 15, 2016

We are so very grateful to your entire organization for the manner with which you handled every single aspect of Mom's funeral. Everyone showed the utmost professionalism and allowed the funeral to have the dignity and warmth we hoped for. Out heartfelt thanks to all who were involved.

Bryant Family

April 28, 2016

Hillcrest Memorial, Thank You for taking good care of our mom. We are deeply grateful for everything!

K Family

April 14, 2016

Dear Blaze, We wanted to extend our thanks for the kindness & care after dad's passing. We were assured that he was in good hands at Hillcrest and our family appreciated your thoughts on how our young boys could honor their Grandpa. Thank you for helping us through a tough time.

M & J Oro

March 17, 2016

Blaze, Thank you for your support. We are so very grateful for all the ways you've been there for us and for all your help making things easier. Love to you!

M & S Lack

February 29, 2016

Mr. Titus & Staff, Beautiful, Wonderful, Amazing... small words that say thank you for ALL you have done for our family. We are so glad that we had the viewing and were able to have someone who helped us through this sad process. Someone that gave us so much Comfort. What a Beautiful ministry you have! "We are now truly the body of Christ- His voice, His feet, His hands." Thank you fro living out this truth day by day. I. Dawson, R. Trout, D. Snow

M. Dawson Family

October 20, 2015

Adrianna & Blaze, Every time a grieving person brings one of your vouchers to our class, I'm reminded of the gift it is to partner with you in the healing journey of our people we both serve. Always Grateful.

Wanda K

August 26, 2015

Blaze, Thank you for ALL your help / support at the Rupp service. You and your crew always make things go seamlessly - I appreciate being able to ask and receive ideas that make those difficult events easier for our families. Please extend my thanks to your whole team.

S Miller

April 30, 2015

All the Staff at Bruce Lee Memorial Center, On behalf of the V. Alaniz family, We would like to thank you for all your help and support through our difficult times. May the Lord make his grace shine upon all of you for all that you have done for us.

Y & Family

March 20, 2015

We want to thank you for all you have done for us. We cannot imagine having to have gone through this without you. Thank you for being with us through every step of the funeral arrangements and for caring for our daughter. Thank you for giving us the extra time needed to be with her for those four days. Thank you for arranging such a beautiful service and for encouraging us to reach out to our friends to come to Eva's service. But most of all thank you for all the extra time you spent with us. You two are truly a blessing in out life. Love, M & K

M & K Clark

March 09, 2015

To Blaze, John, Bobbi, Thank you so much for making a very difficult time easy. I appreciate you all so much! God Bless!


February 10, 2015

Hillcrest Staff, Thank you for your help and support during my husbands passing, funeral etc. Everyone did such a wonderful job & I will recommend your services to everyone who needs it in the future. Thanks Again,

J LaRiviere & Family

January 16, 2015

Blaze, I wanted to thank you and your staff for all the care & compassion you showed the friends and family of our loved one. We were comfortable at all times and no request was to much to ask. Your staff is amazing and should be commended for doing such a fabulous job.


January 13, 2015

Blaze, Thank you for coming to educate our clients. We truly appreciate your expertise and kindness.

S - EJ

January 12, 2015

Blaze, Thank you so very much for your hard work, kindness & allowing us to use your beautiful facility for our open house! You were invaluable & we are grateful for all you did for us. We are grateful for your patience!! You went above and beyond for us and we appreciate you!! I hope 2015 is a happy and healthy year for the Titus family.

B & J Mickelson

January 08, 2015

Dear Blaze, Thank you for the wonderful job you did at our loved one's service. He looked very good, we were very happy. We love the Military part of the service. The tribute was very good.


November 09, 2014

Hi. I just wanted to say Hello and thank you all again for the wonderful job u all did for me last February. I have not forgotten your professional and courteous handling of my husband's services. As we head toward Thanksgiving, I cant help but think of you all as i count my blessings. My husbaand's decline started this time last year and i had so many concerns about our future and how things would go. U really took such good care of me and him with dignity and caring. I just wanted to say thanks for the important role you played in making it a good experience under difficult circumstances and I know you are continuing to serve our community in a caring, supportive way. I'm doing well and am moving forward with the business of life - thanks in part to kind people like you. I am forever grateful to know that when my time comes, you will be there to serve me and my family. You give many families peace and the assurance needed to see them through life-altering events. So thanks and I will continue to pray for you, your business and your families. You do good work! :)

Hugs, M.P.

November 08, 2014

Blaze, I just wanted to say Thank You for the wonderful job you did on my father's funeral. Everything was very nice, my Dad looked wonderful. For as sick as he had been it was great to see him so peaceful and normal looking. My family as i appreciate so much all that you did it made this transition easier.Again thank you so much warm regards.


October 27, 2014

Veronica & Blaze, Thank you so much for everything you did to help our family make arrangements for our loved one's service. The service at Tahoma was very nice and everything went smoothly. We sincerely appreciate everything you did for us.


September 09, 2014

Our family wishes to convey our sincere thanks for all your help. Because of your gentle care it made this difficult time so much easier. On behalf of my sister and her husband, we sincerely from the bottom of our hearts thank you for everything.

J. A.

July 31, 2014

Blaze, We just wanted to thank you from the bottom of our hearts for the amazing help that you gave us and especially the time that you spent with us when our dad passed away. We are so grateful for all of your guidance & understanding it has been a long and stressful 3 1/2 months since he passed, on May 10th we were able to have his memorial in Texas. We were finally able to obtain his ashes. The military honors were amazing. We were so grateful for the suggestion of having a memorial marker. It was amazing for us and his sisters to have somewhere to remember him - at the foot of his father's grave. Again, thank you! We feel so blessed to have had all of your help. Love, K & T. S; B & T. P.

K & T. S; B & T. P.

May 28, 2014

Blaze, This is a little late, but I think it's important to thank you for all you did for our family in planning and holding Mom's memorial service. You are obviously very good at your job, and you went far above and beyond that, to help us out. You made a difficult process easy, and it was a pleasure to work with you. Thank you for everything, J.S.


March 20, 2014

Veronica & Blaze, I wanted to take a moment to write Thank You so very much for the obituary copy & for everything you did for me & my family. You guys are all the best & we were blessed by your many kindness & advice. We had 2 services - One here in the Tri-Cities & one in Seabeck where we'd lived - The Sun & Herald obits were both very nice so I thank you for that, too. I will be praying for you all & thanking God for putting you in my path - You're the BEST!!!! Sincerely, M.P.


March 03, 2014

Blaze & Veronica, I want to thank you so much for all your help and understanding. For those of us without that money tree in the back yard this meant so much that my brother was not just pushed aside as if he meant nothing to this world. He had his issues but was deep down good. I might add through your kindness & thoughtfulness you have also helped my cousin in AL whose son took his life a week after my brother. He was able to donate. To very grateful for all the ways you've been there for me to help make things easier. For your support... Thank you always with my heart. Thank you, E.B.


February 04, 2014

A Special thank you to Blaze Titus of Hillcrest Bruce Lee Memorial Center for all your help in making arrangements. The roses were beautiful.

H of R J

December 10, 2013

Blaze, Holly & Bobbi, I can't express my appreciation enough for all your support and patience & generosity through the planning of Ed's final arrangements. We couldn't ask for nicer people to work with. Thank you BUNCHES!!!

C & L Hill

December 05, 2013

Blaze, Holly & Bobbi I cant express my appreciation enough for all your support & patience & generosity through the planning of E.G's final arrangements. We couldn't ask for nicer people to work with. Thank you Bunches, C. & L.H.

C. & L.H

December 05, 2013

We appreciate all you are doing for our family... on behalf of the entire Edwards family I want to thank you and your staff for the beautiful memorial you put together for our Michael. It was such a special celebration of life and we couldn't have asked for more! Thanks again.

S. Edwards

November 15, 2013

Dear Blaze, Thank you so much for your service. Everything was very comforting and your professionalism made the process easier. God is with us all and God makes perfect people like you to help others. Sincerely, D.S & S. S

D.S & S. S

August 07, 2013

The husband and family of R.J. would like to thank you for your kind expression of sympathy in their great loss. My wife will always be remembered for being generous. In all the years I knew her, she never asked for anything for herself, but always gave to others whether it was cookies, handmade items, money or just a moment of her time. Your presence at the memorial service meant a lot whether in person or in thought. To the ones who prepared Kahlotus Methodist Church and food for the reception, your hard work was appreciated. A special thank you to Blaze Titus, of Hillcrest Bruce Lee Memorial Center, for all your help in making arrangements. The roses were beautiful. Sincerely, D.J.


August 02, 2013

Blaze, On behalf of my family I would like to extend our sincerest thanks for the help your staff provided following the passing of my father. I was very impressed by the attention and help I first received from Esther (during pre-planning) and with Holly and her staff in getting us through a very difficult time. Thank you, J.B. P.

J. B. P.

June 13, 2013

Dear Blaze and staff, I just wanted to take a minute to say thank you for all your kindness and help to our family at such a difficult time. I know my sister was very pleased with your services and care doe her husband. Thank you so much, A.F.


June 04, 2013

Dear Blaze, Holly, Veronica and Jim; Thanks for all your assistance as I tried to put together the program for my mom from clear across the State. You helped make it a really sweet experience. We are grateful. Sincerely, J.B.


May 26, 2013

Dear Blaze and staff, I would like to thank you and Hillcrest for all the help and effort to make a difficult process bearable. I would also like to thank the person who donated the flowers and book. My family is grateful to you all. God bless,C.E & J.B.

C.E & J.B.

May 25, 2013

Blaze, I just want to thank you for everything you did for us. Since I picked up the phone and heard your voice I knew everything would turn out nice. Thank you, your kindness was most appreciated. God Bless You! From the M's & F's Family

M's & F's Family

May 22, 2013

Blaze and Staff, We would all like to express our sincere gratitude for your patience in guiding us all during this difficult time. Sincerely, D.K.


April 09, 2013

Dear Blaze, WOW! What a great EOL planning session. There were so many nice comments made as people left. Thank you for your continued support of this community education. See you soon. Sincerely, L.


March 26, 2013

Dear Blaze, Thank you, once again, for the pleasure of working alongside you as our family celebrated his life with their loving farewell. It was a beautiful and meaningful event. Warmest regards, A.H.


March 22, 2013

Blaze and Staff, We would like to express our sincere thanks for all the cards, flowers and expressions of sympathy at our Dad’s passing. We would especially like to thank the care providers at Kennewick Life Care Center, Hillcrest Memorial Center, VFW post #7952, Pastor D.M. and Kennewick First United Methodist Church. Thank you all for the special role you each had in honoring our Dad’s life. Sincerely, W, E, K, & R

W, E, K, & R

March 07, 2013

Blaze and Bobbi, I want to thank you for all the help you gave me regarding my brother T. Z. I appreciate that you took the time to talk to me. Sending me the death certificate and his picture was a comfort to me. I know your job cannot be easy but I want you to know that your delightful voice on the other end of the phone was very comforting. I have also enjoyed reading the words people have written about him in the guest book. Thank you again Bobbi for taking the extra steps to help me out. Sincerely, C.L.


March 04, 2013

On behalf of our family, we wish to take this time to thank you and express our deepest gratitude to all our family and friends, for their Love and Support during this difficult time. A very special thanks to K.A. and family and D.Z. for their kindness and making our loved one’s memorial a celebration of his life. We thank the Tri-City Special Olympics for giving our loved one love and support. Thanks to C.C. and B.H. for catering the reception and most of all to Blaze Titus and the staff at Hillcrest Memorial Center, for all their help and caring. Words cannot express our appreciation for everyone’s generosity and acts of kindness. May God be with you all.


February 08, 2013

Blaze and Staff, Thank you so much for your help and services in our father’s funeral. Your help made it so much easier for our family. Thank you, D.H; C.L; J.N; N.N; C.J.

D.H; C.L; J.N; N.N; C.J

February 06, 2013

Dear Blaze, Adrianna & Bobbi, I wanted to thank you all for making the experience of my father’s memorial service and cremation as easy and pleasant as possible. You and your staff were extremely helpful and accommodating and I was very pleased and impressed with your services and facilities. I would not hesitate to recommend you to anyone in need that I know of. Thank you and God bless you!


January 10, 2013

Blaze & Staff, Thank you so very much for your help and understanding. It is very comforting to know a business still has a heart. Thanks to you, all arrangements and Memorial Service went very smoothly. You are much appreciated, S.M.


October 17, 2012

Blaze and to the staff of Hillcrest Memorial, A note of sincere thanks for all you have done for our family. Blaze, you have been so kind and generous to us. Providing a memorial book and service programs free of charge was so greatly appreciated. When we got to the church and saw the BEAUTIFUL flowers surrounding our loved one we were speechless and were so touched by your generosity and thoughtfulness. Words of thanks just cannot express how grateful we are. We will always recommend Hillcrest to our friends and family as you have been so wonderful to us and such a pleasure to work with during this difficult time. Your kindness will not soon be forgotten. Sincerely, D. & J. & N.

D. & J. & N.

October 03, 2012

Blaze and Adrianna, We often go through our lives without knowing the difference we have made. I want you both to know that your caring, compassion and sincerity had made a difference in my life. Thoughtfulness is often in small gestures and your thoughtfulness today warmed my heart and helped me though what, at best, was a challenging situation. Bless you, S.


July 10, 2012

Dear Blaze, I want to take this opportunity to thank you for your kindness. Hillcrest’s open house on Memorial Day is such a wonderful idea. It gave me something to do to honor my loved one at a very difficult time. His friends and some of his family were at the Tucannan area to spread his ashes in his memory. As much as part of me wanted to be withal the many people who loved him so much another part of me knew it wasn’t my way of celebrating his life. The open house gave me an avenue to do that in a way that was more agreeable to me. I was going to write you a note after the funeral and it just never happened. So now I can take this opportunity to also thank you for your compassionate service to me and my family during the immediate days after my husband’s passing. I’m sure there are many difficult situations that arise at times like these but ours did seem to be quite sensitive. You worked with all involved with such patience and care. I know how much I love my job working on the Special Service department at Kennewick High because I feel that I am doing something that makes a difference every day. I can only imagine you feel the same way even more so. I believe it takes a special person to perform your duties. Years ago while serving in the Relief Society Presidency I was honored to be given the opportunity to dress two sisters for burial. I feel that those responsibilities were two of my most spiritual experiences. These last eight months have been difficult ones for me but I have learned a lot and have felt so much gratitude and appreciation for so many people. I so appreciate your professional and compassionate service you gave to my family. Thank you so much. Sincerely, I.C.


June 10, 2012

Dear Blaze, Adie & Family, Thank you for all the wonderful goodies in those huge baskets! There has been plenty to share as family had come over. Thank you also for the delicious taco soup. It lasted many meals & was so handy. We appreciate all have done for us. We appreciate all the care you have given to Dad – We know he has been in good hands. Love, D. & R. & family

D. & R. & family

May 03, 2012

Dear Blaze, A note of thanks for your assistance with our loved one and his family. Your professionalism was truly appreciated. With much gratitude, M.B.


March 06, 2012

Dear Blaze, Thank you for being so kind and considerate to us at the time of our loss.

The family of C.M.

January 12, 2012

Blaze, Your help was appreciated very much – You certainly have a special touch! We can’t thank you enough for all you have done. You made everything easier for us when we needed it. Thanks so much for your help.

S.N. & G.N.

July 02, 2010

Blaze, We do not know how to thank you enough for everything you have done for our family during these hard times. We just want you to know that you and your family will always hold a special place in our hearts. With all our love, B. & R. & M.

B. & R. & M.

May 10, 2010

Blaze, Just wants to thank you for all your help at the time of our loved one’s death. It was a hard time and your offer of help was greatly appreciated. Thanks for all you work on the DVD’s and the bookmarks, they were wonderful.


March 12, 2010

Blaze and Staff, Thank you for blessing is with your compassionate, generous and quality service. You have made our painful loss less stressful. We are so thankful; we will never forget your kindness. Without your help we would not know what to do. We pray God will bless you as you continue to help others. Sincerely, Family of D. & A… Our precious babies

Family of D. & A… Our precious babies

March 01, 2010

Blaze, I want to thank you for everything you have done for my family and especially for taking such good care of my loved one. I know we probably made your job a lot harder with all the phone calls and questions, but we all just needed our loved one taken care of with love. I wish I had the proper words to express how thankful I am to you and your staff.. Thank you, L. B. & Family

L. B. & Family

January 01, 2010

Dear Blaze and Adie, This is a token of our deep appreciation for your kindness in letting our family use your beautiful facility fir our Thanksgiving party. It meant so much to us to be able to have our family together. We had some from Utah, some from Idaho and many from here. What a day! We hope your day was so wonderful. Again thank you, thank YOU! Love, J.K. & Family

J.K. & Family

December 30, 2009

Blaze, We appreciate you putting up with our silliness as we planned Dad’s service. Thanks for sharing your candy ? Thanks Bobbi for getting the programs just right. It was helpful to meet with you several times – even on a Friday! Your suggestions in every area were so helpful: arranging for the military solute, providing the picture board, ordering the flowers (they were perfect), arranging Dad’s personal effects. Your flexibility was amazing. Thank you so much V.D.


December 03, 2009

Blaze, Our family would like to express our sincere gratitude to you and your staff. We appreciated all the support you provided us. Sincerely, The M. Family

The M. Family

December 01, 2009

Touched by your thoughtfulness. Lifted by your kindness. Renewed by your goodness. And very, very thankful. Thanks to all of you for all your help and making our loved one's funeral so special, it meant so much to all of us. Sincerely, K.G


September 09, 2009

Blaze, Thanks for all you do for families and your sensitivity to the sorrow. God Bless, U.G.


September 08, 2009

Blaze & Staff, With sincere gratitude for your kindness. Thank you so much for all the help you gave our family. You are truly a pleasure to work with.

M.G & B.J.

September 04, 2009

Blaze, Holly & Bobbi, I wanted to thank you both for treating me so well, kindly and warmly. I feel that we were good friends or family. I truly appreciate everything. With out you, it wasn't quite so difficult. Sincerely, H.H.


September 02, 2009

Our family would like to thank you for your kindness, thank you for all your help and guidance through our son's burial. We appreciate all you did for us. Thank you, D.W. & C.W.

D.W. & C.W.

September 02, 2009

Dear Blaze and Staff, May this in small measure express our love and appreciation for the privilege of having our loved ones reception at your beautiful center. You are so kind and generous and we are truly grateful. Thank you from the bottom of our hearts. Love, J. & K. Family

J. & K. Family

August 27, 2009

Blaze and Staff, May kindness return to you in the same beautiful way that it was given. Words can never express how thankful I am for all your help. You all went above and beyond to accommodate me. Thank you also for the beautiful flowers that you provided. Thank you so much, L.C. & J.C.

L.C. & J.C.

August 04, 2009

You are a gift to others, Some have a gift for helping others to see the world as a place of possibility...Some impart wisdom or comfort and care. Some point out the path, and some take you there. Some warm the heart with human touch. You have all these gifts. Thank you so much. S. Family

S. Family

August 01, 2009

Dear Blaze, Thank you and your secretary and your staff for doing such a good job with my dad's memorial. It was very memorable. I know my mom was very impressed with how everything turned out! Thank you, J.J.


July 01, 2009

Dear Blaze and Staff, Thank you so much for the laminated obituary & the voucher. Really appreciate all your help and support during this time.. Take Care. Sincerely, S.W. & R.W.

S.W. & R.W.

July 01, 2009

Blaze, Thank you for letting us use your pillars, also for helping us decorate with them and your flowers for our auction. We truly appreciate your kindness. Sincerely, V.W.


June 21, 2009

Blaze, I just can't thank you enough for all you've done. you were there with a helping hand just when I needed it most...ready to pitch in and do whatever you could. You gave me something very special- your time - and I'll always remember you for it. You were so helpful, kind and patient in working with us on behalf of our loved one. We truly appreciate everything you and your sweet staff have done for us. Sincerely, G.R. & J.H.

G.R. & J.H.

June 17, 2009

Blaze and Staff, I wanted to take a moment to thank you so very much for the trip you provided for me to see my loved one. I was very touched by your thoughtfulness and it means the world to me that you allowed me the time - and ticket - to see that special baby. I admire your friendship and appreciate your support. Thank you so much. Love, L.


June 10, 2009

Dear Blaze, Thank you for giving so much of yourself to our loved one's funeral. All the time and effort you put forth was greatly appreciated. There is no one else who could have memorialized her in such a beautiful and meaningful way. It was so nice of you! We will never forget what you did for all of us. Many thanks, B.


June 10, 2009

Blaze & Staff, We want to tell you , you are much appreciated. I appreciate all you did for B. You are a kind and personal person. Your facilities are so beautiful and calming. I'm looking forward to being there someday. Thank you for bringing B. home to me. Now I will enjoy all fun memories. Thank you for your kindness, Sincerely, D.B and Family

D.B and Family

June 02, 2009

With Sincere Appreciation Adrianna, Thank you for all that you have done. We feel very sorry that Blaze was unable to spend the time with you and your family on Mother’s Day. If you should ever need anything, we would want to be the ones that you call upon. With all our love, B.R.M.


May 10, 2009

You’re all so wonderful. The world will always need people like you who give so generously, help so willingly, care so deeply. You all are so wonderful- thank you for everything! Sincere appreciation, M.L.


May 02, 2009

Blaze & Bobbi, Thank you so much for being there for us when we needed you! We know our loved one is dancing and smiling with the Lord! Thank you for all you did to dignify Mom’s memorial. Sincerely, N.


May 01, 2009

Blaze & Staff, I can’t begin to thank you enough for the care you gave to our family during the preparations and funeral of my sister. You made this tragic time in our lives easier to cope with. Glad you were able to join us at the house after her graveside service. Our family will always have wonderful thoughts of you and your staff.

S.P. Family

April 08, 2009

To Hillcrest Memorial Center, Thank you so much for all your help in dealing with our mother's passing. We could not have gotten through this difficult time without your help. Thanks again, T & A. Family

T & A. Family

April 01, 2009

Blaze, On behalf if the family, we would like to thank you and your staff for being so kind and compassionate during this delicate time. We appreciated everything you have done for our family to help make this service nice and beautiful. Best wishes to you. Thank you, L.M.


February 06, 2009

Thank you so much for the care and kindness you showed our family through this very difficult times. Your compassion is un-measurable. Always, S.H. & Family

S.H. & Family

February 02, 2009

Blaze, I wanted to drop you a line regarding Mrs. D. While you were on vacation we had a first call and embalm. I know your work and have always been happy with it. However, I was a little unsure of the quality while you were gone not knowing any of these people assisting you. I figured if you left your business to them I would have to take a breath and trust. my concerns were for not. The family was very pleased with the first call staff. They told me your staff was very respectful and professional. The embalmer did an excellent job. Very little cosmetic work was required and the family moved from family only viewing to an open casket. Thank you and your staff for the caring and quality service you provide, not only for Hillcrest, but also for anyone needing trade work. I look forward to our continued relationship in the future.

J.L. - S. Funeral Home

January 09, 2009

Washington State Patrol troopers have honored a Tri-Cities funeral homeowner for remembering a trooper who was killed in the line of duty nine years ago. Troopers gave Blaze Titus a plaque and certificate of appreciation Friday to formally thank him, said Lt. Jay Cabezuela. Titus owns Hillcrest Memorial Center in Kennewick and Hillcrest Bruce Lee Memorial Center in Pasco. Trooper James Saunders was shot and killed Oct. 7, 1999, during a traffic stop near 28th Avenue and Lewis Street in Pasco. Titus maintains a memorial to Saunders at the intersection, Cabezuela said. Last year, Titus had a reception for troopers, officers and Saunders family after the memorial service. “He did all of that on his own, just to help out,” Cabezuela said. “He’s a really neat guy who does a lot for the community.”

Tri-City Herald

October 07, 2008

A heartfelt thank you for the comfort you have given and the understanding you have shown during this difficult time. You went above and beyond your professional obligation. Thanks for guiding us through the process for your thoughtfulness makes a real difference. Thank you, R.B. & Family

R.B. & Family

September 11, 2008

Dear Blaze and Adie, Thank you for all your support. We have been truly blessed by both of you. Love, CS. & J.S.

CS. & J.S.

September 10, 2008

Your kind expression of sympathy is gratefully acknowledged and deeply appreciated by the family. Thank you for the dish garden. Thank you to for doing such a great job with my husband's funeral service. We pray that the Lord will continue to bless you. With love, G.S.


September 03, 2008

Blaze and Staff, Honestly I do not know where to begin with many thanks and gratitude for all you've done for our family. My heart is full and we hold you and "Hillcrest Memorial" in the highest regards. Your Linder, loving care will never be forgotten. From your first words to the handling & preparation to your amazing flexibility & ideas in helping us in the tough decision making, you were always gentle & attentive! We are sure to recommend you and "Hillcrest" to others. With our deepest Thanks, The D. & P. Family

The D. & P. Family

July 19, 2008

Blaze and Staff, With appreciation to thank you sincerely for your kindness. Thank you all so much for compassionate and professionalism with my dad's memorial and all of your services! We truly appreciated everything you all did. Thank you, The Family of R. B.

The Family of R. B.

March 07, 2008

Dear Hillcrest Staff, Thank-you for the beautiful garden dish! Also thank-you for your kindness and gentle hearts. You were all wonderful and made the service perfect. Thank-you again for everything, J.C. & C.A.

J.C. & C.A.

March 06, 2008

How very nice of you! We truly appreciate your kindness and support during this most difficult week. Thank you so much, Family of K.C.

Family of K.C.

March 05, 2008

Blaze & Staff; We would like to express our deep appreciation for the compassionate manner in which you helped our son and his wife after the loss of their infant. Your beautiful facilities provided is with warm and comforting surroundings for the service. Your patience, caring and professional guidance helped all our family deal with a heart breaking time. Above all, your compassion was felt by all of us. May God bless you in your mission to your community. Sincerely, J.R. & C.R.

J.R. & C.R.

December 05, 2007

Thank-you for the beautiful flowers and as always your comforting manner & helpfulness.

The Family of J. S.

September 10, 2007

Blaze, Jim & Bobbi, Your thoughtfulness warms my heart and brightens my day! Thank you for honoring my Mother with such dignity & respect! You guys did a fabulous job! Gratefully, The F. Family

The F. Family

September 01, 2007

Blaze & Staff, A sincere expression of gratitude for your very special kindness. Thank you for going above and beyond the call of duty so we could make our trip to Montana with my dad! Sincerely, L.C. & Family

L.C. & Family

July 08, 2007

Adriana & Blaze, I just wanted to say Thank You so much for all your help. The family was so pleased with all you did to help during our time of loss. Loss is something no one is ever ready for and you really helped our family in so many ways! Once again thank you, The W. Family

The W. Family

July 02, 2007

To all, I would like to thank ALL for your genuine and heartfelt caring of my father when we as a family needed the comfort and trusting help shown and given to us from Blaze and your Home. When I began searching for a home when my father was in his last moments of a long life, we were limited as we had dealt with another home a few years prior with our mother. It left few to choose from. I, not living there didn't know of many, so began looking thru the yellow pages of all places. I found 3 of which I put before my brothers to see what their opinions were. As I expected with one Home, it was out due to being the home that we had previously dealt with. Upon request from one brother I did call the other. I was very glad to know it had been taken over by the previous home. I had originally wanted to call yours; I liked how it was worded in the directory. Honestly, I had a very good feeling about it when I first read your name. Then add to that, how your heading read and at this moment I cannot remember the words. After having the phone conversation with Blaze about our first meeting, I was glad I called. To be honest, I was highly impressed with his compassion, his honesty and lack of what we had experienced before, which to me felt like "greed". Blaze was extremely personable and very helpful when knowing the situation at the time we first met. He was bombarded with roomful of very stressed and somewhat confused people, who were dealing with a dying father. Blaze was compassionate, yet very straight forward and willing to help in anyway. I truly believe after our dealings with Blaze, your Home and your Business, that I did find the best place to care for our father in a respectful and loving way. I would like to Thank You all for your helpfulness and compassion in our time of loss. Thank you with all my heart, D.H. and Family

D.H. and Family

April 04, 2007

To the Staff of Hillcrest Memorial Center, The long Thanksgiving holiday weekend, when we count and give thanks for our blessings brought to mind you and all the fine people working with you at Hillcrest Memorial Center. Your competence, empathy and genuine concern were comforting and strengthening to me last summer and have continued to sustain me through these difficult succeeding months. I want especially to thank you, Blaze. For your extraordinary humanity in caring for our loved one after her passing. I was very moved and comforted by you letting me know she had reminded you of your Mother. You are a profoundly empathetic and giving individual. I am so grateful that I chose Hillcrest on that fateful evening. You also are truly a great and no doubt very old soul, Blaze! You bring blessings to everyone you serve!! Quote: A great soul serves everyone all the time. A great soul never dies. A great soul brings us together again and again. Thank you all so very, very much... H.G.


November 30, 2006

Blaze, There's so much about you that lets others see God's goodness and love shining through, and that's why this thank-you is really a prayer That His Blessings will shine upon you. God knows how we feel towards you. Sincerely, D.C & S.C

D.C & S.C

October 01, 2006

Dear Blaze and Staff, I want to thank all of you, not just for what you did, which was wonderful, but for the warmth and the caring you put into it. You're all very special people. Thanks for making me feel special, too. Thank you so much for all of the extra's, time and patience, plus caring you gave us during this trying time. Sincerly, J.B.


September 11, 2006

Blaze, Thank you very much for everything you have done for me & my family in helping my dad rest in peace. Very much appreciated. Thanks, E.G & C.G

E.G & C.G

September 09, 2006

Hillcrest Staff, Thank you for the pretty basket of red and white carnations you gave for my husbands service. Also, thanks for all your help, it was appreciated very much. Your kindness and concern have meant so very much and will always be remembered. With Love, S.P.


September 01, 2006

Blaze & Staff, Thank you so much for the beautiful yellow arrangement that you sent to my mother's memorial service. It was beautiful. All of you were just great to work with, especially through such difficult time. We wish you much success in your beautiful new facility and we will give you and your staff very high scores! Thanks from, R.O.


August 09, 2006

Blaze & Staff, Thank you for the kindness you showed to us as you led us through the steps it took to organize and bring to fruition her memorial service. We also want to thank you for the lovely azalea plant. Sincerely, M.W & W.H.

M.W & W.H.

August 02, 2006

To the Staff at Hillcrest Memorial Center, Thank you for all of your great efforts in dad's service. The flowers were beautiful. You made a difficult time in our lives much easier. Thank you, M.S & C.S & C.S

M.S & C.S & C.S

June 07, 2006

Blaze, Thank you so much for your courtesy and generosity today, you overwhelmed us. We very much appreciate your gesture of kindness, coming out to us when we were honoring Sgt. Y; giving us copies of the program and piping the ceremony outside so we could hear it too. You certainly go above and beyond for your clients and for those who come to honor your clients. I want to especially thank you for your more than generous offer of letting ACES use a room to pack in for our next packing. We will be telling all of our more than 200 members of your kindness to us. Thank you for your courtesy this afternoon, it was so appreciated. Sincerely, ACES


April 01, 2006

I would like to thank all Hillcrest Memorial Center for their courage to take this kind of experience to a new level. I have never seen a funeral home as this one. Not only was my family treated with the up most level of kindness and respect my 96 year old grandma that was the matriarch of my family was treated in the way all loved ones are expected to be treated no secrets no hidden doors nothing to hide just total respect and understanding for the delicate situation. My life will never be the same with grandma but at least this experience of my last memories are not fear of the unknown behind closed doors. Thank you so much, T.A.R.


March 17, 2006

Adie & Blaze, We'd like to day thank-you for the beautiful service for our father and your support in such a difficult time. Sincerely, The S. & K. Family

The S. & K. Family

February 07, 2006

Blaze & Staff, This extra-special thank-you note sent to you today holds more appreciation than any words can say, For you're among the nicest people we have ever known, and you'll never be forgotten for the thoughtfulness you've shown. How does one express their appreciation to those that helped them through the very worst time of their lives? Your compassion, thoughtfulness and understanding was beyond words. Our family handles life w/ humor; not everyone can understand that during the hard times. Thank you for seeing and accepting, allowing the family to handle things as best we could. You are all wonderful people doing just what you should with life. Thank you from the bottom of our heart, S;L;B;J

S; L; B; J

February 02, 2006

Thank you for your kindness and sympathy during this difficult time. Thank you for the floral contribution to our loved one's funeral and for all the help you gave my family. Love, L.


February 01, 2006

Blaze & Staff, Some people are lame, Some people are awesome. You're AWESOME! Thank you so much for everything you did to make a difficult time, emotionally and financially, better for OUR family to deal with. God bless you and your family.. Sincerely, B. Family

B. Family

February 01, 2006

Blaze & Staff, Thank you for the great job you did in all areas of the process for my dad. We really appreciate it. Thanks also for the flowers that you provided to help us honor dad and his life. With our love, L.R. & G.R. & Family

L.R. & G.R. & Family

January 25, 2006

Blaze, How can we ever begin to express our heartfelt appreciation and gratitude for everything you did for us when Mom passed away...encouraging us to include the children, answering the endless questions of a 9 year old, guiding us through the steps we needed to take to assure our needs were met. Our sincere thank you goes as well to Bobbie for her graciousness in responding tirelessly to our requests and ideas. The Best gift we can give Mom is to reflect her life in our actions and you enabled us to begin that process. We know yours is a business but we feel you definitely went above and beyond. For that we will forever be grateful to you. Thank you, M.A.H. & C.M.

M.A.H. & C.M.

January 23, 2006

Blaze, Thank you all for helping my family during this difficult time! Your kindness and professionalism helped everything run smoothly. Thank you again, L. Family

L. Family

January 18, 2006

Blaze and Staff, We wish to express our deep appreciation and sincere thanks for your kind expression of sympathy. Thank you so much for the help, support and love given to our family in the loss of our Mother and Grandmother. Love, A. & Family

A. & Family

January 17, 2006

Blaze, We cannot thank you enough for your advice and sweet words of comfort during the most difficult time of our loved one's passing. Thank you for your area of expertise and being willing to share it with us. We appreciate you so very much! Love, S.L. and Family

S.L. and Family

January 14, 2006

Blaze, Thank you for what you did for our family. Your place is beautiful, we greatly appreciated the opened viewing of our mom, again thank you. From M. & Family

M. & Family

January 13, 2006

Blaze, Bobbie and Staff: Thanks for all the time & effort put into our loved one's Celebration of Life. We were very pleased with the service and the luncheon. We had numerous comments regarding how nice the service was from the guests. Thanks for everything, P. & Family

P. & Family

January 04, 2006

Blaze and Staff, Thank you for your support and professionalism during this difficult time in my families life. you did a wonderful job on everything from the presentation of the body, the memorial programs, the websites and coaching me through the decision making process. You have a first rate business and staff and I wish you every success in the years to come. Best Regards, L.K.


January 03, 2006

Thank you so much for the lovely flowers you sent for the Memorial Service. I really appreciated the services you provided for me and my family. It was exactly what we wanted and needed. Thank you again, S.B.


November 02, 2005

A Letter to the Editor; My niece and her husband found out on Monday August 22, 2005 that their son would be stillborn. They called a local well known Funeral Home an Tuesday to make arrangements for cremation after their son's delivery on Wednesday August 24, 2005. The mortuary put her off and she was basically told that her husband needed to make the arrangements and that they would call her back to see if someone could come in to fill out the proper papers. Later that afternoon, and even now, she has not received a return phone call and decided to call another funeral home. She called Hillcrest Memorial Center that afternoon and Blaze, the owner, was told the situation. He set up an appointment that very evening with my niece and her husband. He made them feel comfortable about what was going to happened to their baby. He showed them around the new facility and was very professional and compassionate. Even months after everything, he is still providing them with great service and support. My niece and her husband spoke with me many times about the wonderful care and attention given to them at this time f sorrow. Thank you Hillcrest Memorial Center, owner Blaze, and staff, for taking such good care of my loved one and her family. Good luck and much success to Hillcrest Memorial Center for providing a beautiful facility and wonderful personal service. Sincerely, M.E.A.


October 30, 2005

Hillcrest Funerals and Cremation
Phone: (509) 737-9717
9353 W Clearwater Ave Kennewick, WA 99336

Hillcrest Funerals and Cremation
Phone: (509) 547-3321
2804 W Lewis St Pasco, WA 99301

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Phone: (509) 547-4212
224 S. 24th Ave, Pasco, WA, 99301

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