Terms of PaYMENT & rEFUND POLICY

Terms of Payment & Refund Policy

Terms of Payment

We understand this is a difficult time, and our team works diligently to support families through every detail. To ensure arrangements proceed smoothly, payment in full is required within 48 hours of finalizing arrangements and prior to the scheduled service. Orders for merchandise and additional services—including caskets, urns, catering, flowers, and printed materials—are placed upon receipt of payment. If payment is delayed, some items may not be available in time for the service. Acceptable forms of payment are:

• Funded Funeral Prearrangement: Many people choose to pay for a funeral in advance with a funded funeral prearrangement. Funeral Plans funded with an insurance policy, trust, or annuity are accepted.
• Cash or Check: Cash is always an acceptable payment option.
• Bank Transfer: This form of payment requires a bank account.
• Life Insurance Assignment: A Traditional Life Insurance Policy may be utilized if a current life insurance policy is in good standing. Please note that third-party processing fees will apply.
• Credit Card: All major credit cards accepted (Visa, Mastercard, AMEX, Discover).
  

Refund Policy

It is the policy of this funeral home to make refunds in full for any services or merchandise that have been canceled 48 hours or more in advance and not provided by this funeral home. Any services provided and any merchandise or third-party items (such as catering, flowers, and print materials) already delivered for the service cannot be canceled or refunded. Refunds will be made by check, only after we have received confirmation that the funds paid have cleared our bank.